` Support & Training services for PDS eMarketer

Quick Start & Tips Guide

Download the manualDownload the Quick Start guide and you will soon be on your way sending our your first email campaign!

User Manual & Documentation

Download the manualDownload the PDS eMarketer User manual. Everything you need to know is documented in wonderful detail including tutorials and screen shot references

VideoVideo Training

 

View the online training video. This covers everything to get you started and offers and great introduction to using PDS EMarketer.

WebinarTraining Webinars

 

We provide weekly training webinars for various training levels. Check here for the training schedule and click any link to register. You will be sent a reminder email the day before with access and connectivity instructions for the seminar.

Training Schedule- February 2012

Feb. 3rd

Feb. 6th

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Feb. 20th


 








 

Ticketed Support

Submit a ticketWe are here to help and answer your questions. Click here to send us your questions! Simply login to your client portal account with your name and password to submit or review any previous tickets.

 

Knowledge Base

KnowledgebaseReference our online knowledge base for answers to your questions.

 

Personalized Training

If you prefer a more one-on-one training environment, for a fee we offer two options for personalized training.

Online Training: this is a personalized online training session between you and one of our eMarketer trainers. Sessions are billed at $65.00 per hour. To schedule a personal session, please contact us at training@pabodie.com.

FAQ's

Yes, PDS eMarketer has the capability of allowing you to create unlimited "Custom fields" including names, addresses, dates and more. Simply select the "Manage Custom Fields" option (In the 'Newsletter' drop down menu) to create, edit and delete your custom fields.

Once you have created your custom fields, create a new subscription form (or edit your existing form) and select the custom fields you wish to include.

Once you have done that, you'll need to "Get HTML" for the subscription form and copy the new form HTML to your website.

To insert Custom Fields into your newsletter or autoresponder click on the "Insert Custom Field" link underneath the WYSIWYG HTML editor (HTML emails) or underneath the Text Area (Text emails). A popup window will appear asking you to select which Custom Field you'd like to include.

Yes, such personalized emails use what we refer to as "Custom Fields". Custom fields can be created from the Contact List menu and users will be able to enter in data when they subscribe.

Once you've created your Custom fields, create (or edit) your subscription form and select the Custom fields you'd like to display. Once you've added the subscription form to your website, users will be prompted to enter in the relevant information when subscribing to your contact list.

To insert a custom field into your newsletter or autoresponder, click on the "Insert Custom Field" link underneath the WYSIWYG editor (HTML emails) or Text editor (Text Emails.) A popup window will appear asking you to select the Custom Field you would like to insert.

Yes, such automated emails are referred to as Autoresponders. PDS eMarketer allows unlimited autoresponders that can be setup to send emails after a user signs up to the newsletter and a period of time has lapsed.

PDS eMarketer currently works with a delay based on hours after your contact joins your contact list. You can make this into days simply by adding together the hours. That is 24 hours is one day, 72 hours is 3 days and so on.

To do this, simply click on the Autoresponders tab in the control panel. Here you will be presented with the option of managing your existing autoresponders as well as creating a new one. Clicking "Create Autoresponder" will prompt you with an easy to follow step by step wizard in creating your autoresponder.

If you already have imported users into a contact list, you can send them autoresponder emails too! When editing your autoresponder, check the box labeled "Send to existing contacts?". PDS eMarketer will do a one-time check for any existing users who meet the time interval requirements you have set, and queue them to receive the autoresponder also. This option will not save, so next time you edit that particular autoresponder, it will be unchecked, enabling you to do it again.

Yes, you can have multiple mailing lists and each list can be for a different website or company.

  • Optimized Database and indexing, tested with 250,000 emails on a basic shared server. 1,000,000+ on an optimized server.

  • Unmatched intuitive user interface.  

  • Dedicated customer support and development.

  • Massive list of unrivaled product features too long to mention here. See the complete feature list.

  • Optimized for marketers. Contact segmenting, personalization, auto responders, scheduled emails, detailed per email level reporting and statistics

  • Used by 1000+ websites. Low and high traffic websites


You can add contacts with a few simple commands, but if you wanted to use your existing list of users instead of manually adding them into PDS eMarketer, you can import them in a batch using your control panel and import command feature.

No, all Pabodie Design products are completely self contained and require no outside plug-in's or add-ons. 

Upon purchase, you will receive an instant notification via email with the purchase details of your product, as well as access to the Pabodie Design client area. For security and fraud purposes, we manually review each order. Processing generally takes 2 hours however in some circumstances in can take up to 24 hours.

Following our review, you will receive a second email notification with the access and login details for your eMarketer account.

If you have not received your email notifications, please check your spam filter or spam software has not filtered or deleted the email.